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Here are some frequently asked questions, please feel free to contact us if you need more help.
Customer Enquiries:
Q) How do I know these products are safe for my children?
All the items you see detailed here are safety tested to the European Standard known as EN71. This means the item is safe for children to use and retailers are legally able to sell them in the EU. Some items which you may be able to purchase in the USA do not conform to these standards and are therefore illegal to sell in the EU.
Q) Where are the prices?
As we only sell to the trade, we do not show any retail prices here. Our stockists will be able to help you with any further information or prices for these products.
Q) Can you send me a brochure?
You can download a brochure from this site, just click here for a PDF copy or pick up a copy from one of our stockists when you are out shopping.
Q) Where can I buy these products?
We have a number of stockists in the UK and Ireland who will be happy to help you find the right product, please use the ‘Approved Stockist’ link on the left hand menu to find your nearest.
Q) I’ve seen other Radio Flyer products which are not on your website?
Over the years Radio Flyer have had a number of products which are now discontinued or in some cases do not pass the safety tests mentioned above. You can find a list of these on our ‘Discontinued’ page, this will also show the reason.
Trade Enquiries :
Q) I’m interested in your products, how can I get more information?
If you are interested in becoming a stockist of The Wagon Company products please fill in a ‘Contact Us’ form, please remember to include your shop name and address along with any additional information you feel is relevant.
It takes some time for us to look through all the requests so please be patient with us.
Q) Do you have a drop ship facility?
We do not drop ship for new accounts. We have a minimum first order, which allows you to take advantage of better prices.
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